Responsible Gambling
at 58qm

Adults Only — 18+ Strictly Enforced

Gambling on 58qm is restricted to adults aged 18 years or older — or the higher minimum age required by the operator's licensing jurisdiction, whichever applies. This is not a suggestion; it is a firm policy that we actively enforce through identity verification.

During the KYC (Know Your Customer) process, every new player must submit a valid, government-issued photo ID confirming their date of birth. Accounts where age cannot be verified will be suspended and any funds held will be returned pending investigation. We do not permit minors to use the platform under any circumstances.

It is also worth noting that age alone does not determine the legal status of online gambling in every jurisdiction. Pakistani law — including the Prevention of Gambling Act, 1977 — imposes restrictions on gambling activities. We do not provide legal advice, and users are responsible for understanding the laws applicable to them in their home city, whether that is Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or elsewhere across Pakistan.

Keeping Gambling Fun — Know the Difference

For the vast majority of players, betting on a Pakistan cricket T20 match or spinning the reels during a PSL break is straightforward entertainment — the same way watching a match at a friend's place in Lahore or catching live commentary in Karachi adds to the experience. Gambling, when approached responsibly, is a leisure activity with a defined budget and clear boundaries.

Problems arise when gambling stops being entertainment and starts feeling like a way to recover losses, relieve stress or earn a living. The moment those patterns emerge, it is important to step back — and 58qm's tools are designed to help you do exactly that before things escalate.

Here are some straightforward habits that keep gambling in a healthy place:

• Set a fixed PKR budget before you start — and stick to it.
• Never chase losses. If your session budget is gone, the session is over.
• Treat winnings as a bonus, not expected income.
• Take regular breaks — session time limits on 58qm make this automatic.
• Keep gambling separate from financial decisions, bills or savings.
• Do not play when you are stressed, anxious, upset or under the influence.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income, background or city. Recognising the warning signs early — in yourself or someone you know — is the first step toward getting things back under control.

How to Set Your Limits on 58qm

Activating responsible gambling controls on 58qm takes under two minutes. All limits are accessible directly from your Account dashboard — no need to contact support unless you prefer to do so.

• 1
  Log in to your 58qm Account

  Use your registered email and password to access the platform.

• 2
  Go to Account Settings

  Click your profile icon in the top-right corner and select "Responsible Gambling" from the dropdown menu.

• 3
  Choose Your Limit Type

  Select from Deposit Limit, Loss Limit, Session Time Limit, Reality Check, Cool-Off Period or Self-Exclusion.

• 4
  Set Your Amount or Duration

  Enter your desired PKR amount or time period. Reductions apply immediately. Increases require a 24-hour cooling-off period.

• 5
  Confirm & Save

  Review your selection and confirm. You will receive an email confirmation to your registered address.

Self-Exclusion — A Serious Step, Fully Supported

Self-exclusion is available to any 58qm player who feels they need to stop gambling for an extended period. Once requested, your account will be blocked for a minimum of six (6) months, with longer options available. During this time:

• You cannot log in, deposit or place any bets on the platform.
• All marketing communications from 58qm will be stopped for your account.
• Any applicable balance may be withdrawn before exclusion begins — contact support to arrange this.
• If you attempt to re-register with the same identity details, 58qm will refuse the new account.

After your exclusion period ends, re-activation is not automatic. You will need to contact support, undergo a cooling-off review and confirm that you wish to return to the platform. We take this process seriously and will not rush it.

Quick Self-Assessment

Answer these questions honestly — they are for your own reflection only and are not submitted anywhere. If you answer "Yes" to two or more, it may be time to use the tools above or seek external support.

Support Resources

58qm encourages any player who feels their gambling is becoming a problem to seek professional support. A number of organisations provide guidance, counselling and structured treatment for gambling-related issues.

When looking for help, we suggest searching for recognised responsible gambling organisations and helplines relevant to the jurisdiction in which the operator holds its licence, as well as local mental health support services accessible in Pakistan. Our support team can point you in the right direction — reach out to us at [email protected] (plain text — not a clickable link) or via 24/7 live chat, and we will provide relevant contacts based on your situation.